exchange & return

Our products are made exclusively in affectionate handwork (manufactory) and finally checked for flawlessness.

If, contrary to expectations, a product is damaged without a foreign influence, you will receive fully replacement by us within the legal warranty period! (Except for custom builds)

Even if you or a presentee of a product should not like it, that's not a problem! Just let us know within 14 days and return the product to us in its original packaging. For this purpose your shipment already contains a corresponding address label. In this case, please bear the return costs in fairness.

Just think of it first — for the sake of the environment!

Please note that hygienically critical products (such as ear studs or earrings) must be excluded from the return/exchange!

Shipping costs*

*) The shipping costs are based on 1 piece of the selected product and do not consider free shipping limits or discount.
You will get an exact shipping cost calculation right before the completion of the purchase at the "checkout".


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