exchange & return
Our products are made exclusively in affectionate handwork (manufactory) and finally checked for flawlessness.
If, contrary to expectations, a product is damaged without a foreign influence, you will receive fully replacement by us within the legal warranty period! (Except for custom builds)
Even if you or a presentee of a product should not like it, that's not a problem! Just let us know within 14 days and return the product to us in its original packaging. For this purpose your shipment already contains a corresponding address label. In this case, please bear the return costs in fairness.
Just think of it first — for the sake of the environment!
Please note that hygienically critical products (such as ear studs or earrings) must be excluded from the return/exchange!